My daily list of 15 rooms (out of 325 in the hotel) consisted of DOs (due out) and Os (occupied), which in housekeeping lingo meant the guests were scheduled to check out or were staying another night. An occupied room was less labor-intensive (making the beds rather than changing the sheets saved me 20 minutes), but there was always the possibility the guest would stay in the room while you worked. [...]
I cut corners everywhere I could. Instead of vacuuming, I found that just picking up the larger crumbs from the carpet would do. Rather than scrub the tub with hot water, sometimes it was just a spray-and-wipe kind of day.
After several weeks on the job, I discovered that the staff leader who inspected the rooms couldn't tell the difference between a clean sink and one that was simply dry, so I would often just run a rag over the wet spots. But I never skipped changing the sheets. I wouldn't sink that low, no matter how lazy I was feeling.
It's to be hoped that Ms. Rupp's colleagues feel the same way about the sheet-changing thing.There are a lot of things one could say about an article like this: that our nation's standards of cleanliness leave a lot to be desired, that people who trash hotel rooms shouldn't get to demand perfection, that it's not such a bad idea to take a can of Lysol along on vacation, etc. But the part of the article I'm pondering is this one, from the end:
And all I can think--along with dozens of other stay-at-home, laundry-and-dishes-and-bathroom-cleaning-and-vacuuming-and-tidying moms, I'm sure--is hey, sister, at least you got paid.
I didn't know maids received tips, so it took me weeks to realize that the coins left in rooms were an intentional gift. My tips were paltry: I almost never received more than $1, and at times guests left religious pamphlets. One day, however, I was shocked to find a crisp $100 bill lying on a table. Although the generous tip put a little spring in my step and compelled me to do a better job that day, it didn't change my work ethic for long.I apologize to you now if you ever stayed in one of my rooms. You deserved better. But if housekeepers were paid more than minimum wage -- and the tips were a bit better -- I might have cleaned your toilet rather than just flushed it.